Contact support with a ticket

Raise a ticket with the JusPrep team from inside your workspace.

For: Administrator Reviewed 15 October 2026
  1. 1

    Open Support

    Available to people who can change workspace settings.

  2. 2

    Describe the problem

    Say what you expected, what happened and, for an exam, the test name and time.

  3. 3

    Follow the reply

    Replies arrive as notifications and in the ticket thread.

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