JusPrep Help Center
How can we help you today?
Guides for every role — from your first sign-in to running a proctored exam and verifying a certificate.
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Start here
Guides for your role
Administrator
Set up a workspace, people and access.
Instructor
Teach, test and mark attendance.
Learner
Take courses, tests and interviews.
Guardian
Follow your child's progress.
Recruiter
Assess and hire from evidence.
Browse
All topics, A to Z of the product
Getting startedWhat JusPrep is, who does what, and your first day.5 guidesPeople & accessAdd people, import in bulk, roles and permissions, guardians.5 guidesStructure & settingsPrograms, classes, batches, labels, modules and branding.4 guidesCourses & learningBuild courses, quizzes, enrolment and progress.5 guidesTests & examsQuestion bank, test builder, scheduling, grading and release.10 guidesAI proctoringWhat is monitored, evidence, and the candidate experience.3 guidesCodingCoding questions, hidden test cases and the code studio.2 guidesAI mock interviewsPractise spoken interviews and read the report.2 guidesAttendancePeriod-wise, daily and clock-in attendance, with reports.3 guidesAnnouncements & supportCirculars, notifications and support tickets.3 guidesJobs & hiringJob board, applications and recruiter pipelines.4 guidesCertificatesIssue, release, revoke and verify certificates.2 guidesCredits, payments & billingCredits, packs, invoices, payments and refunds.4 guidesLibrary & sharingShare courses and tests with partner institutions.1 guideResults & analyticsRankings, reports and analytics.2 guidesSecurity & privacyIsolation, audit trail, privacy rights, account protections.4 guidesTroubleshooting & FAQFixes for common problems and quick answers.5 guides
Verify a certificate
Check any certificate by ID
First-day checklist
Set up a new workspace
Security & data
How your data is protected
Contact support
Talk to the JusPrep team
Can't find what you need?
Workspace administrators can raise a ticket from the Support module. Everyone else can write to us — we reply with a fix, and then we fix the article.