Problems during an exam

• Connection lost: reopen the test link. You resume the same attempt, with the time that remained.
• Camera blocked: allow camera and microphone in the browser's site settings, then reload.
• Another app uses the camera: close it and reload.
• Timer looks off: the server clock decides; your device clock does not matter.

Tell your invigilator or administrator the test name and the time. They can review the attempt's evidence and, if the platform was at fault, have the attempt's credit returned.