Reset or change your password

Recover access when you forget your password, or change it while signed in.

For: Everyone Reviewed 15 October 2026
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If you forgot your password

  1. 1

    Choose “Forgot password” on the sign-in page

    Enter the email address on your account.

  2. 2

    Open the email we send

    The reset link is single-use and expires. If it does not arrive, check spam and ask your administrator to confirm your email address.

  3. 3

    Set a new password

    A password needs at least 10 characters, with a letter and a digit.

Change it while signed in

Open Settings (or your account menu → Settings) and use the password section. You stay signed in on this device.

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